Legal
Privacy Policy
What IPTV Harmony collects, why, and how to ask us to change or delete it.
This policy explains what personal data IPTV Harmony collects on iptvharmony.digital, why we use it, who we share it with and how you can control it. It applies to visitors in the European Union, the United Kingdom, the United States and elsewhere.
What we collect
We only collect what you type into our forms:
- Checkout: your name, email address, WhatsApp or phone number, country, main device, the plan you chose, and any notes you add.
- Free trial request: your name, email address, WhatsApp number, country and device.
- Contact form: your name, email address, subject and message.
For security, we also record the IP address of each form submission to limit abuse. We don't ask for payment card details on this website; payments are made through the secure payment link we send by email.
Why we use it
- To process your order, send your payment link and login details, and provide support (performance of a contract).
- To answer trial requests and messages you send us (your request).
- To prevent spam, fraud and abuse of our forms (legitimate interest).
- To keep records required for accounting (legal obligation).
We don't sell your data and we don't use it for advertising.
Who we share it with
- Email provider: our forms are delivered by email through an SMTP service, which processes the content of the emails.
- Order management: order details are copied to our order-management system so our team can process them.
- Payment provider: when you pay, the payment provider receives the information it needs to process the payment, under its own privacy policy.
- Hosting provider: the website is hosted by a cloud provider that processes technical request data such as IP addresses.
These providers may be located outside your country. Where required, we rely on appropriate safeguards for international transfers.
Cookies and storage
This website doesn't set advertising or analytics cookies. During checkout, your browser temporarily stores your order summary (in session storage) so the confirmation page can show it. It is deleted when you close the tab.
How long we keep it
Order records are kept for as long as needed for accounting and legal obligations. Trial requests and contact messages are kept for up to 12 months unless they relate to an order.
Your rights
You can ask for a copy of your data, a correction or its deletion, or ask us to stop contacting you, at any time. Email [email protected] from the address you used with us. We reply within 30 days. If you are in the EU or UK, you also have the right to object to processing, to data portability, and to complain to your data protection authority (in the Netherlands: the Autoriteit Persoonsgegevens).
Changes
We'll update this page when our practices change and show the date at the top.
Questions about this page? Email [email protected] or visit the help center.